1. Information We Collect
Internet in loop ("we", "us") collects personal information you provide directly - name, ZIP code, phone, and email - when you use our help tools or contact our support team. We also collect standard technical data such as device identifiers, IP address, and browser type to keep our platform running smoothly.
2. How We Use Your Information
We use your information to match internet and Wi-Fi guidance to your location, process assistance requests, deliver support, prevent fraud, improve our platform, and (with your consent) send you connectivity tips and product updates. We never sell your personal information.
3. Sharing & Disclosure
We share information only with service providers bound by strict confidentiality agreements (payment processors, analytics partners) or when required by law. We do not share your personal data with third-party internet or cable providers without your explicit consent.
4. Cookies & Tracking
Our website uses essential cookies for session management and optional analytics cookies to understand how households use our comparison tools. You may opt out of non-essential cookies at any time from your browser settings.
5. Data Security
We use encryption in transit and at rest, and multi-factor authentication on internal systems to protect your data.
6. Your Rights
Depending on your state, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, email privacy@internetinloop.com.
7. Children's Privacy
Our platform is not directed to children under 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this policy periodically. Material changes will be communicated by email and posted on this page with a new "last updated" date.
9. Contact
Questions? Call (833) 821-1859 or email privacy@internetinloop.com.